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Privacy Policy for Travel Express BD

Introduction

Welcome to Travel Express BD. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

  • Make a booking or reservation
  • Sign up for newsletters
  • Request customer support
  • Provide feedback or reviews
  • Participate in surveys or promotions

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Passport details
  • Travel preferences
  • Other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and reservations
  • Provide customer support
  • Communicate with you about your bookings, services, or inquiries
  • Improve our website and services
  • Prevent fraudulent activities and ensure security
  • Comply with legal obligations

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist in delivering our services (e.g., airlines, hotels, payment processors)
  • When required by law or legal processes
  • To protect our rights, property, or safety, and that of our customers and others
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw your consent at any time where we rely on your consent to process your personal information

To exercise these rights, please contact us using the contact information provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of those websites when you visit them.